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Privacy Statement

 



ExtraLAN  Ltd are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for 3 reasons: firstly, to record your evaluation download, secondly, to process your order and thirdly, to provide you with the best possible service.

We will send you a confirmation email if you download a product evaluation, fill in an information request form, or purchase software from our site. 

We will only e-mail you in the future if:

You have purchased software from ExtraLAN Ltd and we need to inform you that updates or upgrades are available.

You have purchased software subscription from ExtraLAN Ltd and we need to inform you that your subscription requires renewing so that you can continue too receive updates and support.

You have given us your consent by ticking the "add me to your mail list" button on the download request pages


We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about can  include: 

your name 
address 
phone number
company name
title 
email address 
credit/debit card details (If you purchase software online)
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
If you purchase software online this information is also required by Worldpay Plc to enable the processing of your transaction


The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. Unless your download originates from outside the EEA then we may pass your contact details to the authors of the software you downloaded.

We may use technology to track the patterns of behaviour or numbers of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way could be used to identify you unless you modify your browser settings. If you purchase software from our online store cookies are used to record the contents of your shopping trolley prior to the credit card transaction.

If you have any questions/comments about privacy, you should email us. 

 

All trademarks, trade names, service marks, service names, product names and images used on this site belong to their respective owners.


Copyright © 1999-2008 ExtraLAN Ltd. Last modified: March 03, 2008

ExtraLAN Ltd Terms and Conditions of Sale