ServiceDesk

ServiceDesk
Win 2000/XP/Red Hat 7.x,8.x

Price:
Ł239.92 - 2 Technicians inc Annual Subscription
Ł482.26 - 5 Technicians inc Annual Subscription

email sales@extralan.co.uk for 10, 25 and 50 technician pricing

ServiceDesk evaluation and free version download

ServiceDesk Documentation (pdf)

Online Demo

See ManagEngine's Solution Map, or take a look at a summary of all AdventNet's management products

ServiceDesk Plus - HelpDesk and Asset Management Software

ServiceDesk Plus is a 100 % web-based HelpDesk and Asset Management software. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

Comprehensive HelpDesk

	HelpDesk		Self-Service Portal		Knowledge Base
A robust and easy-to-use repository to track end-user PC problems.		Web-based self service portal for your employees.		Searchable knowledge base to store solutions to common problems.

	Service Level Agreements		HelpDesk Reports		Integrated NMS
Create SLAs by user / department / problem type and track compliance.		Complete reports for Helpdesk workload and technician performance.		Automatically create tickets when your network devices fail.

Asset Management

	Hardware/Software Inventory		Sofware License Tracking		Purchase Order Tracking
Track hardware and software inventory across Windows/Linux.		Track license violations and ensure compliance.		Manage your IT purchase orders and automatically create assets from POs.

	Contract Management		Inventory Reports		Product Catalog
Maintain all your support/maintenance contracts in one place.		Complete reports for hardware and software assets owned and used.		Create and manage a complete list of all your assets and product types.

System Requirements

Platform	Processor	Main Memory	Disk space
Windows 2000 Professional + SP4 2000/2003 Server XP Professional	32-Bit x86 Compatible 700Mhz and above	512 MB	200 MB
Linux RedHat 7.x and above Debian 3.0	32-Bit x86 Compatible 700Mhz and above	512 MB	200 MB

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Copyright © 1999-2008 ExtraLAN Ltd. Last modified: March 03, 2008

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ServiceDesk Plus - HelpDesk and Asset Management Software

System Requirements