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WhatsUp Gold


Win XP/2000/2003








 

Standard 100 devices inc 12 months subscription - £1,184
Premium 100 devices inc 12 months subscription - £1,540
Includes monitoring for Microsoft Exchange, SQL Server & WMI applications.
 

email sales@extralan.co.uk for additional device pricing

ExtraLAN can supply all of Ipswitch's products. Contact sales@extralan.co.uk for pricing




 

Designed for organizations that to need to monitor their single-location network 24/7, WhatsUp Gold Premium features all the core functionality network administrators need to assure the performance and availability of their network. It can be implemented in any environment in under one hour and is easily configurable to your specific environment.

With WhatsUp Gold Premium, you can discover your network in minutes using intuitive wizards to scan for routers, switches, servers, printers, and other networked devices. All network information is stored in a relational database to enable easy and efficient device management and reporting.

Key Features

bulletWeb-based management – Built on a scalable web framework, WhatsUp Gold Premium is extremely intuitive and easy to use.
bulletVisual mapping – See your network as onscreen icons, and reconfigure the map design on the fly with drag-and-drop functionality.
bulletPersonalized workspaces – Administrators can set up and assign personalized, role-based workspaces to ensure easy yet secure access to information.
bulletSNMP v1-3/WMI monitors – Easy to set up active, passive, and performance SNMP and WMI monitors without the need for third-party plug-ins.
bulletDevice dependency – If device availability is constrained because of a problem with a router or switch upstream or downstream, eliminating dependent alerts enables the administrator to more easily diagnose the problem without the distraction of numerous alerts.
bulletExtensive reporting capabilities – With more than 100 customizable mini-reports and more than 50 full detail reports, network administrators can analyze network data to detect trends and needs for IT and business audiences.

WhatsUp Gold is also available in a Standard Edition without the broad WMI application and performance management capabilities of the Premium Edition.

Detailed Network Discovery

WhatsUp Professional scans networks for routers, switch, servers, printers and other networked devices. Discover your network in minutes using intuitive wizards that step you through configuration.

Primary Discovery methods:

SNMP SmartScan – Scan the network by reading from a router’s IP table. Identify device types, network subnets, and critical services running.

ICMP discovery - Scan the network by a designated IP range. Identify device types and critical services running.

Host File Import – Quickly build your network inventory in WhatsUp Professional from an existing file of network information.

View Network Topology - Users choose how to display their network topology within WhatsUp Professional's Explorer style interface.

Manage devices and subnets - as easily as files and folders on your system with WhatsUp Professional's Microsoft Explorer® interface. Easily navigate between groups of devices (locations, subnets, etc.), and create new groups on the fly to maximize your network organization.

Viewing options include:

Device List View - A sortable list view shows device name, IP address, type and status.

Active and Static Linklines - Quickly identify when the connection between devices is down, with active status lines on the map view. Green lines indicate the interfaces are up, red indicates an interface has failed.


Client/Server Polling Architecture - A dedicated polling engine allows devices to reside in multiple groups and multiple maps without redundant polling each cycle. Additionally, changes to network data can occur simultaneously to active network monitoring.

Map View
- Display the network infrastructure in a graphical view. Customizable device icons, link lines, and advanced drawing tools create a true network diagram. Add any bitmap image and other objects to enhance the look and feel of your network diagrams.

Database Asset Storage - WhatsUp Professional includes Microsoft SQL Server 2000 Desktop Engine (MSDE 2000) to store all network device, log and configuration data.

Comprehensive Network Monitoring

WhatsUp Professional provides detailed monitoring of network availability and performance. Built-in functionality allows users to ping each device as well as check for status of web services, email services and many other critical application services. Core monitoring capabilities include:

bulletWindows Service Monitoring: Keep track of critical application functions, with unlimited Windows service monitoring. Minimize downtime by allowing WhatsUp Professional to restart any failed Windows service automatically.
bulletTCP/UDP Port Monitoring: Check the status of individual ports on the network and isolate failures. Go a step further using customizable scripts to communicate with the application using a specified port.
bulletEvent Log Monitoring: Identify potential harmful events such as authentication failures or faulty NIC card. Select Windows Event Log or Syslog items to watch for and immediately alert if necessary.
bulletSystem Resource Monitoring: Understand when reallocation of network resources is necessary. Track the utilization levels of critical resources such as cpu, disk space, memory or bandwidth with SNMP threshold monitoring. Know immediately if these or other resources fall outside of acceptable ranges.
bulletMaintenance Mode: Schedule device maintenance to ensure accurate monitoring and reporting of device status. No false alerts or downtime statistics are generated when a device is in maintenance.


Alert management - Ipswitch WhatsUp Professional executes specified actions upon failure of a device or when system performance has been compromised. Set individual alerts and set action policies to enable notification escalation when needed.

 
Robust alerting: Send an email, page, SMS, sound or pop up when network failures occur.

Automatic problem resolution:
Configure WhatsUp Professional to restart a service or launch a program to fix a problem automatically to aid in fast recovery.

Customize individual service alerts:
Select an action type to execute based on the type of device or individual service that has failed.

Alert Escalation: Set polices to assign to a device or group of devices to alter the action that occurs, or the user who notified based on how long a device or service has been unavailable.

SNMP Trap forwarding: Use WhatsUp Professional to capture events on the network and forward traps to a central trap manager or data system.
 

Integrated Reporting

Device Reports
 
bulletAvailability -- Find out when your device has been accessible.
bulletHealth -- A Snapshot of the current status of each monitor on a device.
bulletPerformance -- Find out when your monitors are responding slowly.
bulletState Change Timeline - Examine the state change history of all the monitors on a device.
bulletSyslog Entries - A record of Syslog messages WhatsUp has received from a device.
bulletSNMP Trap Log - A record of SNMP traps WhatsUp has received from a device.
bulletWindows Event Log - A device's Windows system events captured by WhatsUp.

System Reports

bulletActivity Log - A categorized history of all messages generated by WhatsUp.
bulletSyslog Entries - A record of Syslog messages WhatsUp has received.
bulletSNMP Trap Log - A record of all SNMP traps received by WhatsUp.
bulletWindows Event Log - Windows system events captured by WhatsUp across all devices.
bulletActions Applied - Shows how actions are applied to devices and monitors in the system.

Group Reports

bulletState Summary - A summary of device states organized by device group.
bulletAvailability - Compare the amount of time your devices have been accessible.
bulletHealth - A Snapshot of the current status of devices on a group.
bulletPerformance - Compare the response times of your devices.
bulletState Change Timeline - Examine the state change history of all devices in a group.
bulletActions Applied - Shows how actions are applied to devices and monitors in a group.

Secure Remote Access

Keep on top of network status from the road or at home. WhatsUp Professional provides web access from any browser to view status or change the configuration from anywhere, at any time.

Web access functionality includes:
 
  • Fully featured web interface that provides remote access to the complete system.
  • SSL Encryption for secure web access.
  • IIS Compliant Web Server –Take advantage of WhatsUp Professional’s built-in web server or leverage IIS server compatibility.
  • User authentication options – Use WhatsUp Professional's built-in user management system or leverage installed LDAP or Active Directory servers to authenticate users.
     
  • Included in the Professional  Premium Package are:

    Microsoft Exchange Monitor

    Using WhatsUp Exchange Monitor, IT personnel can be sure that employees are able to send and receive mail, and access pertinent data stored from the Exchange server without compromise. The Exchange monitor will check for availability of the essential application services and monitors.
    bulletCapture real-time status of vital Exchange Services, such as Mail Transport Agent or the Routing Engine to guarantee successful message delivery
    bulletManage the queue size based on number and size of messages waiting to ensure timely delivery and pinpoint potential bottlenecks
    bulletEnsure user accessibility to critical messages, documents and such that are stored on the server by monitoring the MAPI message store service
    bulletSet thresholds for Exchange Server CPU, Disk space, memory as well as any customized parameters to ensure optimal performance of your mail server(s)
    bulletMonitor any custom Exchange parameters to ensure optimal performance of your mail server(s)
     
    Microsoft SQLServer Monitor

    WhatsUp SQL Monitor will provide administrators the immediate awareness of critical database errors and performance latency. Specific monitors will identify whether users can readily perform necessary transactions, and ensure the SQL Server is capable of handling the amount of activity requested over time.

    bulletImmediately identify if the SQL Sever engine has failed and/or local server jobs have ceased by monitoring the MSSQLSERVER service and the SQLSERVERAGENT service
    bulletMonitor key resources to understand system load and available memory to stay on top of database performance
    bulletPinpoint SQL Server errors and their severity by monitoring for Alerts that are generated by the application(s)
    bulletAssess how frequently users queries are returned with cache data in order to minimize the overload to cache which leads to slowed performance
     
    Application Management through WMI

    Monitor any performance counter value through Windows Management Instrumentation and trigger an alarm if the value changes, goes out of range, or undergoes an unexpected rate of change.
     

    System Requirements

    bulletWindows 2003 Server, Windows XP SP1 or later, or Windows 2000
    bullet200 MB of disk space
    bullet256 MB RAM
    bulletTo use beeper or pager notifications, a local modem and phone line is required (WhatsUp Professional does not support modem pooling)

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